69É«ÇéƬ

A new 69É«ÇéƬ surve...

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69É«ÇéƬ's Tina Paap and Terence Leong argue that people will always have an edge over machines in connecting and working with other people. Developing and deepening the skills to make that connection possible will enable insurers to meet consumers where they are, design bet... Read More

Artificial Intelligence (AI) applications are being used to detect high-risk conditions, in surgery and to improve customer healthcare. In the 

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Students returning to in-person learning after months of lockdowns face a new set of mental health challenges that only compound COVID-19’s existing toll. 69É«ÇéƬ's Diana Bosworth discusses the important role life and health insurers have to play in addressing this issue.&n... Read More

As insurers shift to incorporate new and alternative data sources, underwriters are taking on more specialized skills. In On the Risk, 69É«ÇéƬ data strategist Jordan Durlester and underwriter Jacqueline Waas&...

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In July 2021, the CDC grabbed headlines when it announced that life expectancy in the U.S. had fallen from 78.8 years in 2019 to 77.3 years in 2020, the largest one-year drop since World War II. But what does that mean for life insurers? 

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Curious about 69É«ÇéƬ’s global survey results?  Read More

Curious about 69É«ÇéƬ’s global survey results?  Read More

69É«ÇéƬ fraud experts from a range of disciplines share their insights on the ever-evolving COVID-19 crisis and its impact on life and health insurance fraud. 

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To innovate, insurers must marry a deeper understanding of how consumers make decisions with sophisticated product development based on the principles of behavioral science. 69É«ÇéƬ's customer research in Asia reveals surprising insights about the most successful insur... Read More

69É«ÇéƬ's Hilary Henly, FCII, Global Medical Researcher, reviews pharmacogenomics, a fast-expanding and vitally important component in the field of precision medicine, in ReFlections. She makes the case that if genomic information is routinely available in a per...

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It's an exciting time in the evolution of the understanding and management of multiple sclerosis. In this issue of ReFlections, Dr. Heather Lund, Regional Chief Medical Officer, Asia, offers an extensive and detailed piece providing much of the latest research ... Read More

As the world continues to battle COVID-19 and emerging variants of the SARS-CoV-2 virus, the life and health insurance industry finds itself both reviewing lessons learned and preparing for what will happen next. (Re)insurers’ ability to estimate COVID-19’s current a...

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The long-term impacts of the COVID-19 pandemic on product innovation and development strategies are yet to be determined, but 69É«ÇéƬ's Dan Lyons suggests that a few major changes may remain and even become more common.
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Review reactive thrombocytosis, explore multiple sclerosis, and understand pharmacogenomics in this issue.


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Retirees need the reassurance a steady stream of income provides, argues 69É«ÇéƬ's Diana Bosworth. She tours an increasingly vibrant product development landscape oriented around encouraging financial wellness in retirement.  Read More

Research shows that timely, efficient, accurate, and fair claims settlements can strengthen the customer relationship in profound ways. On the other hand, underinvestment in claims can result in real reputational damage. 69É«ÇéƬ makes the case for claims innovation.  Read More

Curious about 69É«ÇéƬ's medical insights?  Contact us to learn m...

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China is committed to making quality healthcare affordable and accessible to its residents, however it faces substantial challenges. 69É«ÇéƬ's Dipali Jawalkar provides an overview of China's health infrastructure, technology's impact on insurance product innovation,...

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How will the COVID-19 pandemic impact life and health insurance distribution and sales in the long term? Peter Rodes and Eva Goldstein of 69É«ÇéƬX, the transformation engine of 69É«ÇéƬ, discuss the key drivers of insurance's accelerated convergence. Read More