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This is the first installment in a two-part series of articles about rising health care costs and digital technology’s potential for developing a solution. Part I outlines major causes of medical inflation; Part II will explore digital approaches to addr...

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Carriers are shifting focus from developing and launching an accelerated underwriting program to employing strategies to more effectively monitor and manage such an initiative. 69É«ÇéƬ's Taylor Pickett and Ryan LaMar Holt explore important actuarial considerations in the So... Read More

There is no single tool capable of defeating insurance fraud. In a wide-ranging paper and guide, 69É«ÇéƬ shares insights into fraud detection and prevention trends, techniques, and technologies at the 69É«ÇéƬ Fraud Conference. Insurers must be proactive and prepared to adapt...

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Contact 69É«ÇéƬ's research team to learn more about data science, predictive analytics, and insurance.  

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As personally identifiable information proliferates and life carriers digitize, fraud is an ever-present and growing risk. In a candid interview, representatives from LIMRA and LOMA preview their upcoming presentation for the 69É«ÇéƬ Fraud Conference.&... Read More

Interested in learning more about social media and insurance? Contact us. And don't forget to follow 69É«ÇéƬ on 

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69É«ÇéƬ South Africa shares nine group disability pricing fallacies that can lead to problems. While the pressure to remain competitive is a reality,  the industry should guard against unconscious bias and motivated reasoning. Contact  Read More

69É«ÇéƬ's  K. S. Gopalakrishnan explores the lost art of listening to the voice of the customer and shares advice for life insurers seeking to sort the signal from the noise. Read More

Data and analytics are transforming insurance. From risk selection to product design, the opportunities to improve the insurance process are nearly endless, but all require policyholders to part with personal data and therefore demand a deep level of trust from doubtful... Read More

The need to make predictions in the life insurance space is nothing new – predicting future mortality trends is the very basis of life insurance risk assessment, after all. 69É«ÇéƬ's Richard Xu explores the role of data science and innovation in prediction. 
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The high net worth (HNW) population largely has better mortality than the general population. 69É«ÇéƬ's Hilary Henly explores the ways HNW individuals are seeking to extend longevity through cancer screening, genetic testing and advanced medical care. She also discusses the... Read More

69É«ÇéƬ's Jean-Louis Fourie takes readers on a whirlwind tour of WhatsApp’s coming of age and its potential application to the insurance customer journey.  Read More

69É«ÇéƬ's Marc Sofer, Head of Data and Strategic Analytics, Asian Markets, discusses how the newest data sets, together with existing data and novel analytics, are impacting the industry’s growth and development.   Read More

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As health plans look for opportunities to grow their business, many see employer stop-loss as an opportunity.

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The frailty index (FI) holds a robust and consistent correlation with mortality and morbidity and is a stronger predictor of mortality than chronological age. Frailty status may be a promising risk factor to add into the underwriting mix, particularly for disability ...

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In much the same way that insurers went through a transformation with prescription history data, a new landscape around the use and application of electronic health records is taking shape. 69É«ÇéƬ's Sue Wehrman discusses the implications in  Read More

The underwriting role is changing, and the highly skilled underwriter has the opportunity to take a far more strategic role in the business and add value throughout the insurance process. But this can only happen if carriers can free staff from crushing caseloads. To le... Read More

Behavioral economics is an area that is making a substantial splash in many industries and insurance is no exception.  Behavioral economist Matt Battersby examines how his discipline can play a role in reducing disclosure gaps.

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